CATEGORY: machine-learning

  • Case classification using Einstein Intent API

    November 15, 2017 | Author Prabhu Palanisamy

    This is a quick 30 min tutorial to showcase Einstein Intent API. At the end of this exercise, you will have a good understanding of Intent API usage and its integration to Salesforce use cases. Usecase Using Intent API we will classify cases based on the description. You can use… [Read More.]

  • Our take on Salesforce – Google Partnership

    November 8, 2017 | Author Girish Reddy

    Highlight of this year’s Dreamforce is partnership between Salesforce and Google. We are super excited about the outcome of the collaboration and want to give quick perspective of the opportunities that lie ahead of us. When we started SpringML we decided to partner with two companies we admired – Salesforce… [Read More.]

  • Machine Learning in Customer Service

    November 6, 2017 | Author Girish Reddy

    Machine Learning is going to play a big part in customer service.  This is going to bring benefits to both consumers as well as support providers.  Consumers will benefit from faster and better support while organizations will be able to leverage data and technology to streamline their operations providing better… [Read More.]

  • Case Study: Semiconductor Manufacturing.

    October 30, 2017 | Author Prabhu Palanisamy

    Welcome to my blog series on examining how machine learning (ML) can supplement the analytical capabilities of humans in various vertical applications. For this post, we’ll be examining how ML can benefit manufacturing, and what better use case to look at than the most advanced manufacturing environment in the world,… [Read More.]

  • Dynamic Pricing – ML based approach.

    October 26, 2017 | Author Prabhu Palanisamy

    My blog series examining different use cases for machine learning (ML) generated quite a bit of interest, so we’ve decided to expand its scope beyond a simple three-part series and make it an ongoing section of the blog. For our next use case, let’s look at how ML can help… [Read More.]

  • Automating FDA adverse event reporting

    October 23, 2017 | Author Girish Reddy

    Medical Device manufacturers in the US need to comply with reporting requirements outlined by the US Food and Drug Administration (FDA) and submit adverse events electronically to the FDA for review. Failure to do comply could lead to financial penalties or even criminal sentences. An adverse event can refer to… [Read More.]

  • Case Study: Legal. Supplementing Human Judgement with Machine Learning

    October 13, 2017 | Author Prabhu Palanisamy

    In the first post of this three-part series, I examined how machine learning (ML) can supplement the data analysis capabilities of humans by leveraging a computer’s ability to rapidly analyze, sort and curate massive amounts of data. As a real-world example of this hybrid human/machine model, I used the advertising… [Read More.]

  • Case Study: Advertising. Supplementing Human Judgement with Machine Learning

    October 6, 2017 | Author Prabhu Palanisamy

    There’s a great deal of interest in the business world in adding machine learning (ML) capabilities to data analysis applications so computers can leverage the terabytes of data companies generate on a daily basis to improve their products, services and/or internal processes. Some futurists have speculated that the combination of… [Read More.]

  • How Machine Learning Can Help With Sales

    June 8, 2017 | Author Girish Reddy

    This post is a summary of a webinar we recently hosted, “Boosting Sales Operations Efficiency with Machine Learning”. The 30 minute on-demand version can be viewed (no form fill required) on our Vimeo channel. Artificial intelligence has been posed as a solution to everything from self-driving cars to the Internet… [Read More.]

  • Revolutionizing Sales With A Poker Playing AI

    May 16, 2017 | Author Alana Kaselitz

    Artificial Intelligence & Sales Forecasting Here's a scenario that might be familiar to you: You're on the phone with the purchasing rep at a large vendor. They're making buying signs, but the process is starting to drag on. Are you seriously in contention, or would your time be better spend… [Read More.]