CATEGORY: salesforce

  • Case classification using Einstein Intent API

    November 15, 2017 | Author Prabhu Palanisamy

    This is a quick 30 min tutorial to showcase Einstein Intent API. At the end of this exercise, you will have a good understanding of Intent API usage and its integration to Salesforce use cases. Usecase Using Intent API we will classify cases based on the description. You can use… [Read More.]

  • Dreamforce 2017 Recap

    November 14, 2017 | Author Charles Landry

      When we started SpringML, we knew it was vital to our growth that we develop strong relationships with leading cloud vendors. It was also clear who the first companies we should partner with would be: Salesforce - The launch of Salesforce Analytics required a new generation of partners to… [Read More.]

  • Our take on Salesforce – Google Partnership

    November 8, 2017 | Author Girish Reddy

    Highlight of this year’s Dreamforce is partnership between Salesforce and Google. We are super excited about the outcome of the collaboration and want to give quick perspective of the opportunities that lie ahead of us. When we started SpringML we decided to partner with two companies we admired – Salesforce… [Read More.]

  • Machine Learning in Customer Service

    November 6, 2017 | Author Girish Reddy

    Machine Learning is going to play a big part in customer service.  This is going to bring benefits to both consumers as well as support providers.  Consumers will benefit from faster and better support while organizations will be able to leverage data and technology to streamline their operations providing better… [Read More.]

  • Using Informatica for Complex Data Integrations into Salesforce Einstein Analytics

    October 9, 2017 | Author Robert Anderson

    Salesforce Einstein Analytics is a great tool for end users to gain insights on business performance. However, critical business data doesn’t always live 100% within Salesforce. For example, manually maintained sales goals, commission plans, and revenue are external datasets that are often needed to get the full picture on business… [Read More.]

  • Case Study: Advertising. Supplementing Human Judgement with Machine Learning

    October 6, 2017 | Author Prabhu Palanisamy

    There’s a great deal of interest in the business world in adding machine learning (ML) capabilities to data analysis applications so computers can leverage the terabytes of data companies generate on a daily basis to improve their products, services and/or internal processes. Some futurists have speculated that the combination of… [Read More.]

  • Where Classic Reports and Dashboards Fall Short

    September 29, 2017 | Author Nicolai Johnson

    One of the questions we get asked most often is why should I invest in Einstein Analytics? Everyone has built standard reports and dashboards, and they wonder what Einstein Analytics can do that classic Reports and Dashboards can’t. Since Einstein Analytics requires separate licenses, customers need to know they will… [Read More.]

  • Einstein Analytics Tips – Hiding columns in Tables Dynamically

    August 17, 2017 | Author Joshua Cappel

    If you have ever needed to create a table in Einstein, you’ll know that there are times that you have to do a calculation but only want to see a result. You’ll be pleased to know that we can statically hide those columns. On the other hand, you may have… [Read More.]

  • Turning Shapes into Maps (Geo JSON) in Einstein Analytics

    August 14, 2017 | Author Nicolai Johnson

    You are an Einstein Analytics Trailblazer! You love using map visualizations, and have numerous dashboards that show various analytics at the state and country level. You even created a custom map that displays local zip codes (learn how with this Trailhead: Link). You’re happy with these great visualizations, but want… [Read More.]

  • Visualization Best Practices for Einstein Analytics

    June 23, 2017 | Author Akshay Ahuja

      3 Simple tricks to make your Einstein Analytics Visualizations more meaningful.   The old adage "a picture is worth more than a thousand words" is true but if the right visual representation is not used, it becomes misleading and difficult to interpret. The following use cases explain some misrepresentation scenarios… [Read More.]