Mukund Kumar

A guide to export data from CCAI Insights to BigQuery

Contact Center AI (CCAI) helps you analyze the conversations with the DialogFlow Agent. CCAI Insights helps users detect and visualize patterns in their contact center data. Understanding conversational data drives business value, improves operational efficiency, and provides a voice for customer feedback. Before you continue with the analysis of the conversations,  we need to do the …

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A guide to export data from CCAI Insights to BigQuery

How to migrate your .NET Applications to Cloud using .NET Assistant tool

SpringML shares an easy way to migrate your .NET applications to the Cloud. Watch this video as it walks you through the .NET migration tool, starting with the dashboard that has two tabs, one for assessments and one for deployments. On the Assessment tab, you can find comprehensive information about the assessments, whereas, on the Deployment …

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A guide to integrating Dialogflow Messenger with SharePoint

Overview of SharePoint Framework Extensions SharePoint Framework (SPFx) extensions are client-side components that run inside the context of a SharePoint page. SharePoint Framework (SPFx) Extensions enable you to extend the SharePoint user experience within modern pages and document libraries, while using the familiar SPFx tools and libraries for client-side development. Specifically, the SPFx includes three extension …

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