Piyush Malik

Hyper Automation Comes of Age

Be it our digital assistants like Siri and Alexa or automatic reminders from our calendars, we are getting increasingly addicted to automation. However, efficiency in our personal life has clearly improved with increasing automation. Similar trends exist in enterprise life. Gartner expects the enterprise automation software market to reach nearly $2 billion this year and expand …

Hyper Automation Comes of Age Read More »

Hyper Automation Comes of Age fi

Best Practices for Data Warehousing, Analytics and Machine Learning on the Cloud in 2020

Today we are visiting with SpringML’s Sr. Vice President of Strategic Accounts, Piyush Malik. He shares why he is so excited about AI/ML in 2020 and best practices around moving data to the cloud and an example of how the GCP can unlock powerful insights and enable predictive analytics as soon as data is consolidated in …

Best Practices for Data Warehousing, Analytics and Machine Learning on the Cloud in 2020 Read More »

Piyush Malik

Intelligent Case Routing for CBRE

  Credit: Google All businesses which support users and customers, face a tremendous challenge – a deluge of inbound requests and issues whether general inquiries, customer service issues or specific product/service tickets.  As the business scales, it becomes humanly impossible to provide a quick response or resolution.  Customers are looking for faster turnaround time and intelligent …

Intelligent Case Routing for CBRE Read More »