Blog Archives

A guide to export data from CCAI Insights to BigQuery

Contact Center AI (CCAI) helps you analyze the conversations with the DialogFlow Agent. CCAI Insights helps users detect and visualize patterns in their contact center data. Understanding conversational data drives business value, improves operational efficiency, and provides a voice for customer feedback. Before you continue with the analysis of the conversations, we need to do the …

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Snowflake’s 2022 Snow Day Recap — An avalanche of opportunities!

Legions of data fanatics streamed into San Francisco, in person and online to enjoy mounds of fresh powder in the form of essential enhancements and critical features courtesy of Snowflake (thank you for indulging in my snow-themed introduction). Snowday took place on Monday, November 7th this year, wrapping up the San Francisco portion of Snowflake’s 2022 …

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Top 3 things I’m looking forward to at Google Government Summit

SpringML is proud to be a Marquee Sponsor for the Google Government Summit. We are super excited to showcase our capabilities that help public sector customers get maximum value by adopting Google Cloud. Here are a few sessions and topics that I’m looking forward to during the event. Partner Summit SpringML had a fantastic experience with …

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How Salesforce Genie Solves Problems Across Industries

Dreamforce ‘22 revealed the rollout of Salesforce Genie, a real-time platform that harnesses your customer’s data and updates it up to every millisecond. Genie is an incredibly powerful combination of technologies that enables your internal and external teams to work together more efficiently to meet your customers proactively on their journey. In the past, Customer Data …

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SpringML is a Marquee Sponsor at Google Government Summit on Nov. 15 in Washington, DC

We are thrilled and excited to be a participant at the Google Government Summit in Washington, DC on November 15th. SpringML is a Marquee sponsor for the event. We have seen government agencies around the world accelerate their digital transformation efforts in the last few years. This has been verified and demonstrated during the pandemic, as …

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How to migrate your .NET Applications to the Cloud

Overview of the .NET Migration Tool .NET migration tool is a secure and scalable web app that can help with the Assessment (Identify areas of the app that need to be refactored) Build (Refactor the app to be cloud-ready), Deployment (Containerize and deploy to Google Cloud). Security (Security assessment to determine cloud readiness) Testing (Validate that …

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Bringing imagination to the UDOT Annual Conference

As attendees arrived at the SpringML and Google Cloud booths, we did the typical meet and greet about who we are and what we do – but quickly took it to the next level by asking them, "Pick a theme or topic." We then brought their topic to life with AI models. How it works Artificial …

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A guide to integrating Dialogflow Messenger with SharePoint

Overview of SharePoint Framework Extensions SharePoint Framework (SPFx) extensions are client-side components that run inside the context of a SharePoint page. SharePoint Framework (SPFx) Extensions enable you to extend the SharePoint user experience within modern pages and document libraries, while using the familiar SPFx tools and libraries for client-side development. Specifically, the SPFx includes three extension …

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Google Cloud Next 2022 Recap

This was our 6th Google Cloud Next event, and SpringML was proud to be a Premier level sponsor. Here are some of our observations and highlights from the event. We were honored to have Utah Department of Transportation and Caliber Collision present with us on the case studies and their experience with Google Cloud and SpringML. …

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Google Cloud Next ’22 – things that caught my attention

From the keynote and prediction sessions. Predictions were being made for year-end 2025. As a side note, regardless of which predictions come true, I love the idea because it gives us insight into where Google is placing its bets Keynote Session (in no particular order) Translations Hub and its support for 135 languages including the ability …

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A guide to export data from CCAI Insights to BigQuery

Snowflake’s 2022 Snow Day Recap — An avalanche of opportunities!

Top 3 things I’m looking forward to at Google Government Summit

How Salesforce Genie Solves Problems Across Industries

SpringML is a Marquee Sponsor at Google Government Summit on Nov. 15 in Washington, DC

How to migrate your .NET Applications to the Cloud

Bringing imagination to the UDOT Annual Conference

A guide to integrating Dialogflow Messenger with SharePoint

Google Cloud Next 2022 Recap

Google Cloud Next ’22 – things that caught my attention

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