As consumers continue to conduct more and more of their transactions with retailers and service providers online, businesses are looking for ways to automate customer interactions to keep callcenter staff at a minimum and reduce costs. Chatbots are a great way to scale customer support capabilities. A chatbot is a computer program customers interact with through messaging apps, automated phone operators or a website; by typing text or following voice prompts a customer can resolve a problem or question without having to speak with a live customer service agent.
Check out our Document Processing & Verification page to find out more about how we can help you streamline the multifaceted and multilayered complexity in the upcoming document processing.
North Carolina Department of Health and Human Services
State of Virginia
State of Oregon
Check out our Vaccination Pre-screening Page to find out how we can help to open registration, perform eligibility screening, manage scheduling and deliver COVID-19 vaccinations in a timely manner
Check out our Vaccine Distribution and Allocation Page to find out more about how we can help you streamline the multifaceted and multilayered complexity in the upcoming vaccine distribution phase
