Elevate Consumer Experience with Google Cloud's CCAI for Financial Services

Join Google Cloud and SpringML as we uncover how to harness the power of Google Cloud CCAI and BigQuery to make your customers happy while providing the insights into managing your business.

Financial institutions, like many others, must remain compliant and regulated while providing access and outstanding service to customers. Google Cloud Contact Center AI (CCAI) and BigQuery offer secure, low-cost, and scalable functionalities that not only bring value to manage your business but also transform your customers’ journey.

By leveraging Google Cloud solutions you can address the needs of your customers, across multiple regions and languages, and accelerate your growth.

During this session, we will cover:

• Describe how financial institutions can leverage Google Cloud CCAI
• Discuss BigQuery to provide insights into customer needs
• Explore the solutions CCAI chatbot / voicebot and Looker analytics to provide insights and better customer experience

Watch the video for more information.