Practical Applications of AI

Join Google Cloud, SpringML, and Carahsoft as we uncover practical applications of AI in the public sector. Learn how to leverage the power and innovation behind Google Cloud tools to improve outcomes in all areas of your organization. We’ll walk you through demos of these solutions in action and provide details on how to easily scale and integrate with your existing systems.

During this session, we will cover:

• CCAI/Constituent Assist: Modernize your engagement with a variety of constituents through the use of Contact Center AI (CCAI) tools. We’ll cover deploying chatbots, integrating with a variety of legacy systems, utilizing intelligent agents on a portal or call center to answer questions, and completing routine tasks.
• Document AI: How to implement a Doc AI for a variety of use cases, including automated document processing for claims and verification documents, data mining for keywords or elements, media analysis, document digitization, indexing, and more.
• Outcomes: We’ll demonstrate how implementing AI tools can improve demand forecasting, streamline budget management, boost efficiencies, and help you uncover advanced data analytics to assist in our economic recovery