Safe Traveler App for the State of Hawaii

ANNOUNCEMENT: The Safe Traveler Application for the State of Hawaii developed by SpringML on Google Cloud  will be mandatory for all travelers on September 1, 2020.

[Pleasanton, CA. 08/28/2020] — The State of Hawaii announced the new online Safe Travels application will be mandatory for all travelers on September 1st, 2020.  The application developed by SpringML and built on Google Cloud collects health and travel information for all visitors to the State of Hawaii.

Safe Travels is one part of a multi-layered screening process which includes arrival temperature checks, and secondary screening for those with symptoms or temperatures of 100.4 degrees Fahrenheit or higher. The application can be found at

“I am pleased to launch this digital app which will allow our travelers to provide their required health and travel information before they arrive at the airport,” said Governor David Ige.

“It will also help us keep in contact with those who are required to be in quarantine. This is an important step in preparing to reopen our economy.” 

Safe Travels digitizes and simplifies the current paper-based process. Currently, there are two different types of forms – one each for interisland and transpacific – for travel to and within Hawaii. This platform provides a one stop shop for both types of travelers. This new online application will provide the State Department of Health (DOH) access to the mandatory health information that passengers need to provide to monitor and protect public health in real-time.

It can also be used by the Dept. of the Attorney General and county law enforcement officials to enforce quarantine rules. Travelers are encouraged to enter their information and trip details well in advance of their flight. Once their health information is entered 24 hours before departure, travelers receive a QR code via email. The QR code on their mobile device or printed on paper gets scanned by the airport screener upon arrival.

Key features of the new app include:

  1. The ability to login using Email, Google or Facebook.
  2. A highly secured platform built on Google Cloud.
  3. The verification of passenger contact information before arrival to speed up processing at the airport.
  4. Collection of health and contact information needed for arrival screening and public health monitoring.
  5. Creation of a QR code which airport screeners scan to review the traveler’s information for clearance or secondary screening.
  6. Automated generation of quarantine check-in reminders as emails and text messages.

New features and data elements will be added in future phases, as the Safe Travels process and State travel requirements evolve.

“We are proud to support the Safe Traveler Application to help citizens easily report information to the State of Hawaii “ said Prabhu Palanisamy, President and Chief Strategy Officer SpringML.

“Google Cloud enabled us to build the application to support Hawaii’s security and scalability requirements and help citizens with an easy to use mobile and responsive web application.”

To find out more about SpringML’s state and local government solutions visit our Public Sector Page or contact us at [email protected].

About SpringML

SpringML delivers data-driven digital transformation outcomes with an experimentation and design thinking mindset. We provide consulting and implementation services and industry-specific analytics solutions that deliver high-impact business value from data. SpringML is a Google Cloud partner with capabilities to plan, assess, deploy, and manage data-driven engagements. We have been awarded Google Cloud specialization based on our expertise and customer portfolio for Application Development, Data Analytics, Machine Learning, Marketing Analytics, Data Management and Security.